Last updated: February 24, 2025
Please read these Terms of Service carefully before using wellB. By downloading, installing, or using the app, you agree to be bound by these terms. If you do not agree, please do not use wellB.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and wellB ("wellB," "we," "us," or "our") governing your access to and use of the wellB mobile application and related services (collectively, the "Service").
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all visitors, users, and others who access the Service.
wellB is a digital wellness platform that provides:
wellB reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
To use wellB, you must:
If you are between 13 and 18 years of age, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. wellB is not directed to children under 13, and we do not knowingly collect information from children under 13.
To access most features of wellB, you must create an account. When creating your account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activity that occurs under your account. You agree to:
You may delete your account at any time through Settings → Account → Delete Account in the app, or by contacting us. Upon deletion, your data will be handled as described in our Privacy Policy.
wellB offers both a free tier and premium subscription plans. Premium features require a paid subscription. Subscription details, including pricing, are displayed within the app and may be updated from time to time.
Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Payment is processed through Apple App Store or Google Play Store, depending on your device. By subscribing, you authorize us to charge your payment method for the applicable subscription fee.
You may cancel your subscription at any time through your device's app store account settings. Cancellation takes effect at the end of the current billing period — you will retain access to premium features until then. Refunds are governed by the Apple App Store or Google Play Store refund policies, as applicable.
We may offer free trial periods for premium subscriptions. If you do not cancel before the trial ends, you will be automatically charged the subscription fee. We will notify you before the trial period ends.
We may change subscription prices at any time. We will notify you with at least 30 days' notice before any price change takes effect. Your continued subscription after the change constitutes acceptance of the new price.
You agree to use wellB only for lawful purposes and in accordance with these Terms. You agree NOT to:
Violations of this section may result in immediate account termination and, where appropriate, legal action.
The wellB app, including its design, graphics, text, content, features, software, and all other elements (collectively, "wellB Content"), is owned by wellB or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, wellB grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial purposes.
You may not:
If you submit, upload, or otherwise provide any content through the Service (e.g., wellness logs, profile information, feedback), you grant wellB a worldwide, royalty-free, non-exclusive license to use, process, and display such content solely for the purposes of providing and improving the Service.
You represent and warrant that you own or have the necessary rights to the content you provide, and that it does not violate any third-party rights or applicable laws. wellB does not claim ownership of your personal data or wellness information.
wellB is not a medical service. The content, features, and information provided through wellB are for general wellness and informational purposes only. They are not intended to be, and should not be construed as, medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before making decisions about your health, starting a new exercise program, or changing your diet. Do not disregard professional medical advice or delay seeking it because of information you have accessed through wellB.
If you are experiencing a medical emergency, call your local emergency services immediately. wellB is not equipped to handle medical emergencies.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
wellB does not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WELLB AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL WELLB'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO WELLB IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD $100, WHICHEVER IS GREATER.
Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages, so some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless wellB and its officers, directors, employees, contractors, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Service.
wellB may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including if we reasonably believe you have violated these Terms.
Upon termination:
If you wish to terminate your account, you may do so through the app's settings at any time.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, you agree to submit to binding arbitration in Dallas, Texas, in accordance with the rules of the American Arbitration Association.
Class Action Waiver: You agree that disputes shall be resolved on an individual basis only, and you waive any right to bring claims as a plaintiff or class member in any purported class action or representative proceeding.
Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via:
Changes will take effect 30 days after notification for material changes. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service and may delete your account.
If you have any questions about these Terms of Service, please contact us:
Our team is ready to help clarify anything in this document.
Contact Legal Team